Terms of Service

1. Acceptance of Terms

By accessing or using the Privemeet platform ("Platform"), including our website, progressive web application, and all related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Privemeet ("we", "us", or "our"). Please read them carefully before using the Service.

Privemeet reserves the right to modify these Terms at any time. Material changes will be communicated via email, SMS, or in-app notification at least 14 days before they take effect. Continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

2. Eligibility

To use Privemeet, you must:

• Be at least 18 years of age. Privemeet is strictly an adults-only platform (18+). Any user found to be under 18 will be immediately and permanently banned, all associated data will be deleted, and the incident may be reported to the relevant authorities.
• Have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• Not be prohibited from using the Service under any applicable law, including but not limited to sanctions, sex offender registries, or court orders.
• Not have been previously banned or removed from Privemeet for violating these Terms.

By creating an account, you represent and warrant that all information you provide during registration is truthful, accurate, and complete, and that you meet all eligibility requirements stated above.

3. Account Creation and Verification

To access the full features of Privemeet, you must create an account and complete our verification process.

3.1 Phone Verification

You must verify your identity via a one-time password (OTP) sent to your mobile phone number through our SMS provider, Twilio. Each phone number may only be associated with one active account. By providing your phone number, you consent to receiving SMS messages for verification and account security purposes. Standard messaging and data rates from your carrier may apply.

3.2 Selfie Verification

All users must complete a live selfie verification to confirm they are a real person. This process uses facial recognition technology to compare your selfie against your profile photos. Accounts that do not complete verification will have restricted access. By completing selfie verification, you explicitly consent to the collection and processing of your biometric data (facial geometry) for identity verification purposes.

3.3 Display Name and Identity

You may use a pseudonym or display name; you are not required to use your legal name. However, impersonating another real person is strictly prohibited and will result in immediate account termination.

3.4 Account Security

You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must immediately notify us if you suspect unauthorized access. Privemeet is not liable for any loss or damage arising from unauthorized use of your account.

4. Description of the Service

Privemeet is a premium, privacy-first dating and social connection platform. The Service allows verified adults to create profiles, discover other users, exchange messages, and share content within the Platform.

Key features of the Service include:

• Face blur technology: Profile photos are automatically processed using AI to blur faces, protecting your identity until you choose to reveal yourself to specific users.
• Premium content: Eligible users may upload photos and videos that other users can unlock for a fee.
• Real-time messaging: Private, encrypted conversations between matched users.
• Push notifications: Optional browser and device notifications for messages, matches, and activity.
• Multi-language support: The Platform is available in approximately 50 locales to serve our international user base.

Privemeet is not an escort service, a prostitution platform, or a marketplace for illegal services. Any use of the Platform for illegal activities is strictly prohibited and will result in immediate account termination and potential referral to law enforcement.

5. User Conduct and Prohibited Behavior

You agree not to engage in any of the following while using Privemeet:

5.1 Harassment and Abuse

• Harassing, threatening, intimidating, or bullying any other user.
• Sending unsolicited sexual content or explicit messages without mutual consent.
• Stalking or repeatedly contacting a user who has indicated they do not wish to communicate.
• Engaging in hate speech, discrimination, or any form of abusive behavior based on race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic.

5.2 Content Involving Minors

• Uploading, sharing, or distributing child sexual abuse material (CSAM) or any content depicting minors in a sexual context. This is a zero-tolerance policy. Violations will be immediately reported to NCMEC (National Center for Missing & Exploited Children), INHOPE, and relevant law enforcement agencies.
• Any attempt to use the Platform to contact, groom, or solicit minors.
• Uploading any photos or content depicting persons under 18.

5.3 Fraud and Deception

• Creating fake, misleading, or fraudulent profiles.
• Using someone else's photos, identity, or personal information without their consent.
• Impersonating any person or entity.
• Engaging in catfishing, romance scams, financial fraud, or any form of deception for personal gain.
• Circumventing the selfie verification process through manipulation, deepfakes, or use of AI-generated imagery.

5.4 Illegal Activity

• Soliciting or promoting prostitution or any illegal sexual services.
• Promoting, facilitating, or engaging in human trafficking.
• Using the Platform for drug trafficking, money laundering, or any other criminal activity.
• Distributing malware, viruses, or other harmful software through the Platform.

5.5 Technical Abuse

• Using bots, scripts, scrapers, or automated tools to interact with the Service.
• Attempting to gain unauthorized access to other users' accounts, Privemeet's systems, or any data not intended for you.
• Reverse-engineering, decompiling, or attempting to extract the source code of the Platform.
• Interfering with or disrupting the integrity or performance of the Service, including denial-of-service attacks.
• Attempting to bypass or circumvent anti-download protections, watermarking, or screenshot deterrence on photos and premium content.

5.6 Commercial Solicitation

• Advertising or promoting external websites, services, or businesses without authorization.
• Spam, bulk messaging, and unsolicited commercial solicitation via the messaging system.
• Soliciting users to move conversations off-platform for the purpose of circumventing Privemeet's safety features or payment systems.

6. Content Ownership and Licensing

6.1 Your Content

You retain full ownership of all content you upload to Privemeet, including photos, videos, profile text, and messages ("User Content"). By uploading content to the Platform, you grant Privemeet a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, modify (including applying face blur and watermarking), and distribute your User Content solely for the purpose of operating and providing the Service.

This license terminates when you delete the content or your account, except: (a) where the content has been shared with other users and they have retained a lawful copy (e.g., purchased premium content); (b) where retention is required for legal compliance, fraud prevention, or dispute resolution; or (c) where reasonable technical backup copies exist temporarily.

6.2 Content Requirements

• All photos uploaded must depict you. Stock photos, AI-generated images (except those generated through our own AI photo feature), celebrity images, or photos of other people are not permitted.
• Profile photos are automatically processed with our facial blur technology. You control when and to whom you reveal your unblurred face.
• Explicit nudity is permitted only in premium/private content, not in primary profile photos visible to all users.
• Content depicting violence, gore, bestiality, or non-consensual acts is strictly prohibited under all circumstances.

6.3 Privemeet's Intellectual Property

The Privemeet name, logo, software, design, algorithms (including face blur and AI photo generation technology), user interface, and all other materials provided through the Service are the intellectual property of Privemeet and are protected by applicable copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on Privemeet's intellectual property without prior written consent.

7. Premium Content

7.1 Content Creators

Eligible users ("Content Creators") may upload premium photos and videos that can be unlocked by other users for a fee. The following rules apply:

• All premium content must feature the user who uploaded it. Third-party content is not allowed.
• Content Creators must be verified and at least 18 years old.
• Content Creators are responsible for ensuring their content complies with all applicable laws, including obscenity and distribution laws in both their jurisdiction and the jurisdictions of their audience.

7.2 Revenue Share

Content Creators receive 80% of the net revenue from premium content sales. Privemeet retains 20% as a platform fee. Net revenue means the sale price minus payment processing fees (e.g., Stripe transaction fees).

• Payouts are processed according to the payout schedule published on the Platform. Minimum payout thresholds may apply.
• Content Creators are solely responsible for reporting and paying any applicable taxes on their earnings in their jurisdiction.
• Privemeet may issue tax documentation as required by applicable law.

7.3 Purchaser Obligations

• Purchasers of premium content may not redistribute, screenshot, screen-record, download, or share the content outside of Privemeet. Doing so is a violation of these Terms and may constitute a violation of applicable copyright and privacy laws.
• Privemeet employs technical measures (watermarking, anti-download, screenshot deterrence) to protect content, but cannot guarantee absolute prevention of unauthorized copying.

7.4 Content Pricing

Content Creators set prices for their premium content within the ranges and guidelines established by the Platform. Privemeet reserves the right to set minimum and maximum price limits and to adjust pricing structures. All prices are displayed in the purchaser's local currency where available.

8. Payments, Subscriptions, and Billing

8.1 Payment Processing

• All payments are processed by Stripe, a PCI DSS Level 1 compliant third-party payment processor. Privemeet does not store your credit card or banking information directly.
• By making a purchase, you agree to Stripe's Terms of Service in addition to these Terms.
• Transactions will appear on your bank or credit card statement under a discreet billing descriptor to protect your privacy.

8.2 Subscriptions and Recurring Billing

• Certain features require a paid subscription. Subscription plans and pricing vary by user segment and geographic location, and may be adjusted for purchasing power parity (PPP).
• Subscriptions automatically renew at the end of each billing period (monthly or as otherwise specified) unless cancelled before the renewal date.
• By subscribing, you authorize Privemeet to charge your payment method on a recurring basis at the then-current subscription rate.
• Price changes will be communicated at least 14 days in advance. Continued use after a price change takes effect constitutes acceptance of the new price.

8.3 Cancellation

• You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period; you will retain access until then.
• No partial refunds will be issued for the remaining unused portion of a billing period after cancellation.

8.4 Refunds

• One-time purchases (credit packs, premium content unlocks) are non-refundable once the content has been accessed or credits have been used.
• Refund requests for subscriptions within the first 48 hours of the initial purchase, where no substantive use of premium features has occurred, may be considered on a case-by-case basis at Privemeet's discretion.
• If you reside in the European Union, you acknowledge that by using the Service immediately after purchase, you may be waiving your right of withdrawal under the Consumer Rights Directive (2011/83/EU) for digital content supplied on a non-tangible medium.
• Chargebacks or payment disputes filed without first contacting Privemeet support may result in immediate account suspension.

9. Privacy and Face Processing Consent

Privemeet is designed with privacy and discretion as core values. We implement the following privacy measures:

• Facial blur technology: Profile photos are automatically processed using AI-powered face detection and blurring. By uploading photos, you explicitly consent to this automated facial processing. You control when and to whom you reveal your unblurred face.
• Facial recognition for verification: Our selfie verification system uses facial recognition to compare your live selfie with your profile photos. By completing verification, you consent to this biometric processing under Article 9(2)(a) of the GDPR (explicit consent for processing of special categories of data).
• AI photo generation: Optional AI-enhanced photos are generated by third-party AI services (fal.ai). Your photos are transmitted to these services for processing. See our Privacy Policy for details.
• App disguise: The Platform can be disguised as a different application on your device for additional discretion.
• Panic button: An instant escape feature that immediately navigates away from the app to a neutral screen.
• No social media connections: Privemeet does not require or connect to any social media accounts.

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Ghost Profiles

Privemeet uses "ghost profiles" — AI-generated test profiles — within the Platform for the following purposes:

• Quality assurance and testing of Platform features, including matching algorithms and user interface elements.
• Populating the Platform in regions or segments with low user density to provide a functional demonstration of the Service.
• Training and improving our AI systems for content moderation and safety.

Ghost profiles are generated by AI and do not represent real individuals. They are marked internally as test accounts. Privemeet strives to ensure ghost profiles are identifiable and will never be used to deceive users into making purchases or entering into conversations under false pretenses. Ghost profiles do not initiate conversations with real users.

If you believe you are interacting with a ghost profile and wish to report it, please use the in-app reporting feature.

11. AI and Automated Processing

Privemeet uses artificial intelligence and automated processing in several aspects of the Service:

• Face blur: Automatic detection and blurring of faces in uploaded photos using AI image processing.
• Selfie verification: Facial recognition to verify user identity by comparing selfies to profile photos.
• Photo generation: AI-powered enhancement and generation of profile photos via fal.ai.
• Message moderation: Automated analysis of messages using AI (Anthropic Claude) to detect and prevent abusive, threatening, or illegal content.
• Ghost profiles: AI-generated test profiles as described in Section 10.
• Content moderation: Automated screening of uploaded photos and media for prohibited content.

Under GDPR Article 22, you have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you. If automated processing results in account suspension or restriction, you may request human review by contacting support@privemeet.com.

12. Reporting and Safety

• If you encounter a user who is violating these Terms, you may report them directly from their profile or from within a conversation. Reports are reviewed by our moderation team.
• You may block any user at any time. Blocked users cannot view your profile, send you messages, or interact with your content.
• Privemeet cooperates with law enforcement authorities when required by law or when we have a good-faith belief that doing so is necessary to prevent imminent harm.
• If you believe you are in immediate danger, please contact your local emergency services. Privemeet is not an emergency service and cannot intervene in real-time safety situations.

13. Account Suspension and Termination

13.1 Termination by Privemeet

Privemeet reserves the right to suspend or permanently terminate any account at our sole discretion, with or without prior notice, for reasons including but not limited to:

• Violation of any provision of these Terms.
• Engaging in prohibited behavior as described in Section 5.
• Receiving multiple reports from other users.
• Failing to complete the mandatory selfie verification within a reasonable time.
• Providing false information during registration.
• Using the Platform for any illegal purpose.
• Inactivity for an extended period (accounts inactive for more than 12 months may be deleted after notice).

13.2 Effects of Termination

Upon termination:

• Your right to use the Service ceases immediately.
• Any active subscription will not be refunded for the remaining period.
• Your profile and content will be removed from the Platform.
• Premium content you have purchased will no longer be accessible.
• Pending earnings for Content Creators will be paid out according to the standard payout schedule, provided the account was not terminated for fraud or illegal activity.

13.3 Voluntary Account Deletion

You may delete your own account at any time through the Settings page. Account deletion is permanent and cannot be undone. Upon deletion, your data will be processed in accordance with our Privacy Policy (Section 8: Data Retention).

14. Disclaimers

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Privemeet does not guarantee the identity, character, intentions, or behavior of any user. We strongly encourage users to exercise caution when interacting with people they meet through the Platform.
• Privemeet does not conduct criminal background checks on users and makes no representations about the character or trustworthiness of any user.
• Privemeet does not guarantee uninterrupted, secure, or error-free operation of the Service.
• The effectiveness of face blur technology cannot be guaranteed to be 100% accurate in all cases. Users should exercise their own judgment about what images they upload.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

• Privemeet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
• Privemeet shall not be liable for any damages resulting from interactions between users, whether online or offline, including but not limited to physical harm, emotional distress, property damage, or financial loss.
• Privemeet shall not be liable for any unauthorized access to or alteration of your data, or for any failure of face blur technology or privacy features.
• Privemeet's total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of (a) the total fees you paid to Privemeet in the 12 months preceding the claim, or (b) one hundred euros (EUR 100).
• These limitations apply regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or any other basis.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protection laws within the European Union.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Privemeet, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any rights of any third party; or (e) any dispute between you and another user.

17. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved as follows:

17.1 Informal Resolution

Before initiating formal proceedings, both parties agree to attempt good-faith negotiation for a period of at least 30 days following written notice of the dispute.

17.2 Mediation and Arbitration

If the dispute cannot be resolved informally, either party may submit the dispute to mediation or binding arbitration administered under the rules of the Spanish Court of Arbitration (Corte Española de Arbitraje). The place of arbitration shall be Madrid, Spain, and proceedings may be conducted in English or Spanish.

17.3 EU Consumer Rights

If you are a consumer residing in the European Union, you may also use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. Nothing in this section limits your rights under mandatory consumer protection legislation in your country of residence.

17.4 Injunctive Relief

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or other irreparable harm.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Spain, without regard to conflict of law principles. The courts of Madrid, Spain, shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms, subject to the following exceptions:

• If you are a consumer residing in the European Union, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence.
• Where mandatory local law requires a different jurisdiction, that mandatory law shall prevail.

19. Changes to Terms

Privemeet may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify you via email, SMS, or in-app notification at least 14 days before the changes take effect.
• Provide a summary of the key changes.

If you do not agree to the revised Terms, you must stop using the Service and delete your account before the effective date. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features of the Service (such as premium content or subscription terms), constitute the entire agreement between you and Privemeet regarding your use of the Service and supersede all prior agreements and understandings, whether written or oral.

22. Contact

If you have any questions about these Terms of Service, please contact us: